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Your IT department, without the overhead

Focus on running your business. We handle the technology that keeps it moving.

Most businesses don't need a full-time IT person. What they need is someone who picks up the phone when things break, keeps systems secure and updated, and makes sure problems get solved before they become outages.

That's what we do. We become your IT department - monitoring your systems around the clock, handling the day-to-day requests from your team, and planning ahead so technology helps your business instead of holding it back.

One monthly fee. No hourly billing. No surprise invoices. No guilt for calling with questions. Your staff call us directly when they need help, and we actually answer.

Everything your business needs

All the day-to-day IT operations, handled by our team so you don't have to think about it.

Support & Helpdesk
  • Unlimited phone and remote support
  • Password resets and account unlocks
  • Software troubleshooting
  • Hardware diagnostics
  • New starter setup and offboarding
  • User training and guidance
Monitoring & Maintenance
  • 24/7 system monitoring
  • Windows updates and patching
  • Antivirus and security management
  • Backup verification
  • Performance optimisation
  • Proactive issue detection
Microsoft 365
  • User and license management
  • Shared mailboxes and groups
  • Teams configuration
  • SharePoint and OneDrive support
  • Security policy enforcement
  • Email and calendar troubleshooting
Network & Infrastructure
  • Firewall monitoring
  • WiFi troubleshooting
  • VPN access management
  • Printer and peripheral support
  • Connectivity issue resolution
  • Network documentation

IT support that actually works

We've heard the horror stories. Providers who take days to respond. Hourly billing that discourages asking for help. Lock-in contracts that trap you with poor service.

We do things differently. When you call, we pick up the phone. When something breaks, we fix it properly - not just quickly. When you have questions, there's no billing timer running in the background.

Your team gets to know our team by name. No call centres, no ticket queues, no starting from scratch every time something goes wrong.

Our Approach

Unlimited support Call as often as you need. No per-ticket fees.
Fast response We actually answer the phone and respond quickly.
Proactive monitoring We often know about issues before you do.
Plain English No jargon. We explain what's happening.
Fair pricing Fixed margins on procurement. Transparent agreements.

IT that grows with you

Our clients aren't just buying IT support. They're getting a team that understands their business, plans ahead, and helps them make smarter technology decisions.

Some of our first clients from 2004 are still with us today. That kind of relationship doesn't happen by accident. It comes from doing good work, being honest about what you need, and always picking up the phone.

Predictable costs One monthly fee covers everything
Real expertise Microsoft certified engineers
Local team Auckland-based, NZ owned
Long-term partnership We plan for your future, not just today

Ready to talk?

We'll have an honest conversation about your current situation and whether managed IT makes sense for you.

No obligation. No sales pitch. If we're not the right fit, we'll tell you.