From a spare room to a trusted technology partner. Two decades of doing IT differently.
Belton IT Nexus didn't start with venture capital or a grand business plan. It started with two people, a spare room, and a belief that IT could be done better.
In the early 2000s, Jason and Amy Agnew were pursuing different paths. Jason had trained as a pilot, but the industry downturn following 2001 forced a change of direction. Amy had a background in finance and administration. What they shared was a pragmatic approach to problem-solving and a willingness to work.
They started taking IT support jobs-any jobs-advertising in local newspapers and building a reputation one client at a time. There was no playbook. They learned by doing: solving problems, making mistakes, and figuring out what businesses actually needed from their technology.
"We took every job we could to learn, grow, and improve. The early years weren't about profit-they were about understanding what good IT support actually looked like."- Jason Agnew, Co-Founder
Jason brings deep technical expertise and a pragmatic approach to technology strategy. His background includes pilot training, which instilled a discipline around processes, checklists, and getting things right. He leads Belton's technical direction and client relationships.
Amy's financial and administrative background provides the operational foundation that allows Belton to deliver consistently. She oversees business operations, ensuring that the company maintains the standards and processes clients depend on.
Technology is the tool, but relationships are the foundation. We invest in understanding our clients' businesses because good advice requires context. Quick transactions might be efficient, but trusted partnerships deliver lasting value.
Every technology decision carries risk. We help clients see the full picture-not just the features and benefits, but the security implications, the dependencies, and the potential failure points. Informed decisions are better decisions.
There's always pressure to cut corners or find quick fixes. We resist it. Proper documentation, tested processes, and thorough implementation take longer upfront but prevent problems down the line. We'd rather do it right than do it again.
Twenty years in, we're still learning. Technology changes constantly, and so do the threats facing businesses. We invest in our capabilities, refine our processes, and adapt our approach based on what we learn from every engagement.
The word nexus means a connection or series of connections linking multiple things. It's how we see our role: connecting businesses to the right technology, connecting teams to productivity tools, connecting organisations to security capabilities they couldn't build alone.
We're not trying to be everything to everyone. We're trying to be the trusted connection point between businesses and the technology they need to succeed.
We're always interested in talking to businesses who value partnership over transactions. If you're looking for an IT partner who'll take the time to understand your business, we should talk.