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Managed IT Services Auckland

One monthly fee covers everything. Unlimited support, 24/7 monitoring, cybersecurity, cloud management, and strategic guidance.

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Running a business in Auckland means you need technology that works, all the time. But hiring an in-house IT team is expensive, and break-fix providers only show up after things have already gone wrong. Managed IT services give you the best of both worlds: a dedicated team of specialists who know your systems inside out, for a predictable monthly cost.

Belton IT Nexus has been delivering managed IT services to Auckland businesses since 2004. We become your IT department. Our engineers monitor your systems 24/7, handle every support request from your staff, keep your security tight, manage your Microsoft 365 environment, verify your backups, and plan ahead so technology drives your business forward instead of holding it back.

The model is simple. One fixed monthly fee per user. That covers everything: unlimited phone and remote support, proactive monitoring, patching, security management, backup verification, Microsoft 365 administration, network support, vendor liaison, and quarterly business reviews. There are no surprise invoices, no per-ticket charges, and no hourly billing running in the background.

We have supported over 350 organisations and maintained a 5.0 client rating across 47 reviews. Some of our earliest clients from 2004 are still with us today. That kind of longevity comes from doing good work, being transparent about costs, and actually picking up the phone when you call.

Complete IT management under one roof

Everything your business needs to operate securely and efficiently, without managing it yourself.

Unlimited Support

Your team calls us directly for any IT issue. Password resets, software problems, hardware troubleshooting, email questions. No ticket limits, no per-call charges.

24/7 Monitoring

We monitor every device, server, and network component around the clock. Automated alerts mean we often detect and resolve issues before your team even notices.

Cybersecurity

Endpoint protection, email security, multi-factor authentication, security policy enforcement, and regular vulnerability assessments. Enterprise-grade security for your business.

Microsoft 365 Management

User provisioning, license management, Teams configuration, SharePoint and OneDrive support, email administration, and security policy management.

Backup and Recovery

Automated backup of your data, regular verification testing, and a clear recovery plan so your business can get back on its feet quickly if disaster strikes.

Patch Management

Operating system updates, application patches, and firmware updates applied on schedule to keep your systems secure and stable without disrupting your team.

Network Support

Firewall management, WiFi optimisation, VPN access, connectivity troubleshooting, and network documentation. Your infrastructure, properly maintained.

Strategic Planning

Quarterly business reviews, technology roadmaps, budget planning, and vendor-neutral advice. We help you make smarter decisions about where to invest in technology.

Managed IT vs. in-house IT

For most Auckland businesses with 10 to 100 staff, managed IT services cost significantly less than hiring internally.

CapabilityIn-House IT (1 person)Belton Managed IT
24/7 monitoring Not practical Included
Security specialisation Generalist knowledge Dedicated security team
Cover during leave/sickness No backup Full team coverage
Microsoft cloud expertise Variable Certified Partner
Strategic IT planning Busy with day-to-day Quarterly reviews
Typical annual cost$80,000 – $120,000+$24,000 – $48,000 (20 users)

Transparent, predictable pricing

Our managed IT services are priced per user per month. This means your cost scales naturally with your team size. When someone joins, we add them. When someone leaves, we remove them. No complex licensing calculations or hidden fees.

The per-user fee typically ranges from $100 to $200 depending on the level of service and security you need. This covers everything: support, monitoring, security, cloud management, backups, and strategic guidance. Hardware, project work, and major infrastructure changes are quoted separately and transparently.

For a team of 20 people, fully managed IT from Belton costs roughly $2,000 to $4,000 per month. Compare that to the $80,000 to $120,000 annual salary (plus recruitment, training, leave cover, and equipment) of hiring just one internal IT person. With us, you get an entire team of specialists for a fraction of the cost.

Trusted by Auckland businesses since 2004

Since 2004 — 20+ years in business
Microsoft Partner — certified expertise
5.0 rating — 47 reviews
350+ organisations supported

Frequently asked questions

What is included in managed IT services?
Managed IT services from Belton IT Nexus include unlimited help desk support, 24/7 system monitoring, patch management, antivirus and endpoint security, Microsoft 365 administration, backup management, network support, new starter and leaver processing, vendor liaison, and strategic IT planning. All covered by one fixed monthly fee per user.
How much do managed IT services cost in Auckland?
Managed IT services in Auckland typically range from $100 to $200 per user per month, depending on the scope and level of security included. For a 20-person business, this works out to significantly less than hiring even one full-time IT employee, while giving you access to an entire team of specialists.
How is managed IT different from break-fix IT support?
Break-fix IT support is reactive: you call when something breaks and pay by the hour. Managed IT is proactive: we monitor your systems 24/7, prevent issues before they happen, and cover everything under a fixed monthly fee. Managed IT typically results in fewer outages, faster resolution times, and more predictable costs.
Can you replace our internal IT person?
Yes. Many Auckland businesses switch from an internal IT hire to our managed service. For the cost of one full-time salary, you get an entire team of engineers with diverse specialisations covering help desk, security, cloud, networking, and strategic planning. We handle everything from password resets to infrastructure planning.

Related: Managed IT Services | IT Support Auckland | IT Services Auckland

Get a managed IT quote

Tell us about your Auckland business and we will put together a tailored managed IT proposal.

We will respond within one business day. For urgent issues, call 09 974 2379.