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24/7 monitoring and security bundles with support when you need it. Pay per ticket for assistance.
Not every business needs unlimited IT support. Some have straightforward setups. Some have tech-savvy teams who handle most things themselves. Some just don't call that often.
For these businesses, paying a full managed IT fee doesn't make sense. But going completely without support is risky - problems still happen, and when they do, you want someone who already knows your environment.
Our monitored + on-demand model gives you the safety net without the overhead. We watch your systems around the clock, keep your security tools running, and you only pay for support time when you actually need it.
Businesses with fewer than 15 users who don't need daily IT support but want peace of mind.
Teams who can handle basic issues themselves but want expert backup for the tricky stuff.
Straightforward environments without complex infrastructure or frequent changes.
Businesses watching costs who want protection without committing to full managed IT fees.
Tell us about your setup and how often you typically need IT help.