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Client guide · shared with you by your Belton team

Backup that has actually been tested.

A backup is a claim. A restore is proof. Plenty of businesses discover the difference on the worst possible day, when the backup that "ran every night" cannot actually bring anything back. This page walks you through how we design, deploy and, most importantly, test backup: encrypted, kept off site, immutable against ransomware, and restore-tested on a schedule rather than assumed.

5 phasesand the fifth never ends AES-256encrypted in transit & at rest Immutableransomware-proof copies Testedrestores, on a schedule
1A phase of the project
A decision that is yours to make
Something we need from you
The journey

Five phases, proof included.

The map
1

What is actually at risk

No charge

We map where your data really lives: servers, laptops, and the part most businesses miss, Microsoft 365 itself. Email, Teams and SharePoint are not backed up by Microsoft in the way people assume; a deleted mailbox or a ransomware-encrypted SharePoint library needs your own backup to come back from. Then two questions size everything: how much data can you afford to lose, and how long can you afford to be down?

What we need from you
  • Those two answers, honestly: hours or days, for both
  • Anything with a legal or industry retention requirement
  • What backup you believe you have today; we will check whether it is true
You leave withA map of what is protected, what is not, and what a bad day currently looks like.
2

Design & scoping: the plan and the price

Price is fixed here

We design the backup to match your answers: what is covered, how often it runs, how long copies are kept, and where they live, encrypted and off site, with immutable copies that ransomware cannot alter or delete. We work across four proven platforms and pick the fit, not the favourite. The scope fixes the monthly price.

The scope names
  • What is covered: servers, Microsoft 365, endpoints, each named
  • Frequency and retention, matched to your loss tolerance
  • Where copies live, and which are immutable
  • Monthly cost, and what a restore costs: nothing extra
What we need from you
  • Sign-off on the recovery targets; they drive the price
  • The retention call where the law does not decide it for you
3

Deployment

No disruption

Backup agents are deployed quietly and the first full copy runs, usually over days in the background so it does not choke your internet connection. Nobody's work changes; most teams never notice this phase happened.

What happens
  • Agents deployed to servers, Microsoft 365 and endpoints in scope
  • First full copy seeded, bandwidth-throttled during work hours
  • Alerting wired up: a failed backup pages us, not a log file
4

The restore test

The proof

Before we call the project done, we restore something real: files, a mailbox, or a whole server to a sandbox, and we time it. You see the evidence, and the measured time becomes your known recovery time, not a hope. A backup that has never been restored is a rumour, and we do not hand over rumours.

What happens
  • A real restore, performed and timed
  • The result documented and shared with you
  • Anything that fell short fixed and re-tested before handover
You leave withWritten proof your backup restores, and how long it takes.
5

Run, watch, re-test

Ongoing, forever

Backups are monitored daily and failures are chased the day they happen, because a backup that quietly stopped three weeks ago is the classic disaster story. Restore tests repeat on a schedule, and when you need something back, from one deleted file to a whole system, that is what the whole arrangement exists for. Just ask.

What ongoing looks like
  • Daily monitoring; failures chased same day
  • Restore tests on a schedule, results reported
  • Coverage reviewed as systems are added or retired
  • Any restore, any size, included in the service
The deal

What you can hold us to.

Both ways
What you can expect from us
  • Encrypted, off-site, immutable copies as the baseline, not the upgrade
  • A real restore performed and timed before we call it done
  • Failed backups chased the day they fail
  • Restore tests repeated on a schedule, with the results shared
What we ask of you
  • Honest answers on how much loss and downtime you can carry
  • Tell us when systems change, so coverage follows
  • Treat the restore-test reports as board reading, not filing

Find out what your backup
would really do.

The assessment costs nothing, and the most valuable thing it produces is the honest answer to one question: if today went badly, what would actually come back?

And relax

Getting started is the easy part.

Onboarding without drama

We do the switch: your current provider, the migration, the handover, all of it. Most teams barely notice the cutover happened.

Everything looked after

On the right plan, compliance, reporting and budgets are handled inside the partnership. You run the business; we run the IT underneath it.

Your QBR writes itself

Quarterly business reviews are generated automatically from your live environment: spend, posture, recommendations and roadmap, ready for the board, reviewed with your account manager.

The honest bit: the full looked-after experience comes with the right plan. We charge fairly for what we take on, and when costs step up it's because you are taking on more, always moving in the right direction.

Sovereign by design

New Zealand owned and operated.

Sovereign data centres across New Zealand and Australia, with your data kept onshore wherever it's required. Our team understands New Zealand, and our leaders have built, scaled and secured businesses right across the New Zealand landscape.

Sovereign data centres · New Zealand & Australia
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  • USA

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