Backup vs recovery
Every business assumes their data is backed up until something goes wrong. A ransomware attack encrypts your servers. A hardware failure takes down your database. Someone accidentally deletes the wrong folder. When it happens, the question isn't whether you have backups. It's whether those backups can actually get you back to work.
We've seen both outcomes. Businesses that lost years of work because their backup hadn't run properly in months. And businesses that were back online within hours because someone had done the job right. The difference isn't luck. It's having systems designed for recovery, not just backup.
A backup that hasn't been tested is a backup you're hoping works.
What we protect
From cloud services to on-premise servers, we match the right backup solution to each workload. Microsoft 365 needs dedicated protection because Microsoft doesn't back up your data for you, despite what most people assume. The detail behind the headline:
- Microsoft 365, including email, OneDrive, SharePoint, and Teams, with point-in-time and granular recovery.
- Physical and virtual servers with image-based backups that restore whole systems or spin them up in the cloud.
- Workstations and laptops protected wherever staff work, including home WiFi for remote teams.
- SQL databases and applications with application-aware protection for SQL Server and Exchange.
- Cloud workloads across Azure and AWS, plus SaaS apps like Xero, MYOB, and Salesforce.
Designed for recovery
We design backup systems with recovery in mind. Not just "can we get data back" but "how quickly can we get you operational again?" Recovery Time Objective (RTO) defines how quickly you need systems back online. Recovery Point Objective (RPO) defines how much data loss is acceptable. We design backup architecture around your actual tolerance for both, whether that's hours or minutes. We run regular restore tests and provide proof your data is actually recoverable.
Immutable backups for ransomware defence
Modern ransomware doesn't just encrypt your live data. It specifically targets backups, deleting or encrypting them so you have no recovery option except paying the ransom. Immutable backups are copies that cannot be modified or deleted, even by an attacker with admin credentials. When ransomware strikes, you have a clean recovery point the attackers couldn't touch. No ransom negotiations. No paying criminals. Just restore and move on. Combined with off-site replication to secure New Zealand data centres and AES-256 encryption, your data survives both cyber attacks and physical disasters.
