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Home/ Client guides/ New hardware
Client guide · shared with you by your Belton team

New hardware, without the fuss.

Whether it is one replacement laptop or a whole fleet refresh, the journey is the same: the right device from a standard we agreed together, a quote you approve before anything is ordered, and a machine that arrives ready to sign in, not ready for a day of setup. This page shows each step, including the one people forget: what happens to the old device.

1 dayquote turnaround Lenovo & HPpartner, plus Apple Zero-touchsetup via Intune Old deviceswiped, always
1A step of the journey
A decision that is yours to make
Something we need from you
The journey

Six steps, sign-in ready.

The map
1

The device standard

Agreed once, used always

We agree a small set of standard devices for your business: a everyday laptop, a higher-spec option for heavy work, and accessories that match. A standard means every quote is fast, every device is known-good with your systems, and nobody plays hardware lottery. We are a Lenovo and HP partner, run Apple properly through Apple Business Manager, and supply Fortinet networking gear.

What we need from you
  • Who does what: the roles that need more than the everyday spec
  • Any preference between the platforms; we will advise, you decide
2

The quote

1-day turnaround

Ask for hardware and the quote comes back within a day: device, accessories, setup work, delivery, itemised. Stock and pricing move constantly in hardware, so we quote from live availability, and where lead times exist we say so up front.

You getAn itemised quote with real availability, usually within one business day.
Decision point · yours
Nothing is ordered until you approve.

Approve the quote and it is ordered the same day. Prefer a monthly cost instead of an upfront one? Hardware can be financed through IT asset finance, which suits fleet refreshes especially well.

3

Staging

Before it reaches a desk

The device is enrolled into management before anyone touches it: your standard apps, security tooling, encryption and settings apply automatically through Intune or Apple Business Manager the moment it first connects. That is what makes day one a sign-in, not a setup.

What happens
  • Enrolled, encrypted and protected from first boot
  • Your standard software lands automatically
  • Asset-tagged and recorded, so the fleet stays known
4

Delivery & the swap

Minutes, not a lost day

For a replacement, the person signs into the new machine and their world follows them: files in OneDrive and SharePoint, mail in Microsoft 365, settings from management. The swap is minutes of their time, scheduled around their day. Fleet refreshes run as a rolling schedule, a few people at a time, so the business never stalls.

What we need from you
  • A swap time that suits each person
  • Anything unusual on the old machine that lives outside the standard setup; tell us before, not after
5

The old device

Never skipped

Old machines are securely wiped, every time, before they are redeployed to another user, returned off lease, recycled or resold. A retired laptop with a live drive is a data breach in a drawer, so this step is not optional and we do not treat it as one.

What happens
  • Securely wiped and removed from management and licensing
  • Redeployed, recycled or returned, per your call
  • The asset record closed off, so the fleet list stays true
6

Lifecycle

Ongoing

Every device is monitored around the clock and patched automatically after hours, and the fleet has a lifecycle: we track age and health, and flag replacements before failures choose the timing for you. Hardware stops being a surprise cost and becomes a planned, budgeted rhythm.

What ongoing looks like
  • 24/7 health monitoring and automatic after-hours patching
  • An always-current fleet list with age and warranty status
  • Replacements flagged ahead of time, budgeted, never a scramble
The deal

What you can hold us to.

Both ways
What you can expect from us
  • Quotes within a business day, itemised, from live stock
  • Nothing ordered without your approval
  • Devices that arrive sign-in ready, protected from first boot
  • Every retired device securely wiped, no exceptions
What we ask of you
  • An agreed device standard, so quotes stay fast
  • Who approves hardware spend, so orders never stall
  • Warning about anything unusual living on an old machine

Need kit?
Ask for the quote.

One request, an itemised quote within a day, and hardware that turns up ready to work.

And relax

Getting started is the easy part.

Onboarding without drama

We do the switch: your current provider, the migration, the handover, all of it. Most teams barely notice the cutover happened.

Everything looked after

On the right plan, compliance, reporting and budgets are handled inside the partnership. You run the business; we run the IT underneath it.

Your QBR writes itself

Quarterly business reviews are generated automatically from your live environment: spend, posture, recommendations and roadmap, ready for the board, reviewed with your account manager.

The honest bit: the full looked-after experience comes with the right plan. We charge fairly for what we take on, and when costs step up it's because you are taking on more, always moving in the right direction.

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