The challenge
A mid-sized Auckland law firm came to us after a phishing email nearly compromised their email system. A staff member had clicked a link and entered credentials before realising the mistake. They had avoided disaster by sheer luck, but it exposed serious gaps in their security posture.
Our approach
We started with a full security assessment, identifying vulnerabilities across their environment. Then we implemented proper email security with advanced threat protection, deployed multi-factor authentication across all users, and established security awareness training. We also set up 24/7 threat monitoring through our global partner SOC network.
The outcome
Twelve months later, they have blocked over 400 sophisticated phishing attempts that would have reached inboxes under their old setup. More importantly, their staff now know what to look for and how to respond. When one partner received a convincing CEO fraud email, they reported it immediately rather than acting on it. Staff security awareness scores improved from 45% to 92%, and they have had zero successful breaches in 18 months.
