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Small Business Experts

We are small business experts at small business prices

We belive we are the most AWESOME Small Business IT Support company in Auckland.

why?

Rather than just meeting the absolute minimum to call ourselves an IT company; we have gone all out creating the absolute best business we can to support Small Businesses.

All the big hitting toys, technology, experience, processes, training and products that you might come to expect from some large Enterprise IT company - are available to you - at a price you can afford.

When talking about our vision I talk about the terrible time I had trying to get people to provide the services I wanted as a small business. NONSENSE.

You deserve it all - We have the AWESOME.

Our technicians, exactly where you want them!

Our on-site technicians provide responsive and cost-effective support for clients in their business and at home.  Because they carry the tools required to fix the most common issues, our technicians are able to repair desktop and laptop computer problems on-site, quickly and efficiently.  Feedback tells us this takes the hassle out of having your computer equipment repaired; call us and one of our friendly team will come to you.

Whether for your home or your business: our team will be able to deal with your issues.

*Please note that our on-site computer support incurs a minimum fee of $100.00 p/h + GST for home clients and $130.00 p/h + GST for business clients.

An additional one-off travel fee of $19.00 + GST applies for all on-site support visits.

Call our team now on 0800 Belton (235866) or email info@belton.co.nz.

Our Technicians come to you at a time convenient for youOur Onsite Technicians can assist with everything below and more:

  • New Hardware and Software Installation
  • Virus and Spyware Removal
  • Wireless and wired network configuration
  • Backup Configuration
  • Maintenance Troubleshooting and Repairs
  • Email ConfigurationTraining
  • Consultation and Site Audits

Sure it is easy enough to pull a new computer out of a box, but have you considered the following? 

  • Setup of email and Internet connections
  • Installation and configuration of virus protection software
  • Installation of security updates needed to keep your computer protected
  • Setup of printers, scanners and digital cameras
  • Installation of the 3rd-party software you will need in order to use the computer for everyday tasks. 

We offer a great setup package which ensures your computer is ready to use from the moment you receive it.  As our customer, when you have those general questions that large companies do not have time to answer, you will have someone to call!

Our package includes all the things listed above and more.  If you are thinking about buying a new computer, contact us first.  Not only will we make sure you purchase the right computer, we will take care of the whole purchase and setup process as well.

New Computer Setup - $200.00 + GST.

Please note that this service excludes data transfer and on-site setup.  Our on-site computer support incurs a minimum fee of $100.00 p/h + GST for home clients and $130.00 p/h + GST for business clients.  An additional one-off travel fee of $19.00 + GST applies for all on-site support visits.

When you purchase a new machine from Belton you get the reassurance that you will get the right product for you with everything you need. With our “New computer Setup” package we configure all machines with the latest security updates and essential everyday software before it reaches you which enables you to use it straight away.

Call our team now on 0800 Belton (235866) or email info@belton.co.nz.

We have a dedicated technical team and workshop located at our office where all offsite repairs can be carried out quickly.  This facility provides an alternative to our on-site service and is located at:

Ground Floor 45 O'Rorke Road Penrose Auckland, 1006 New Zealand

Offsite Support – Our office is open Monday to Friday 8.30am to 5.30pm

Our technician’s are equipped to perform all of the following services in our workshop

  • Hardware Upgrades
  • Backup of Data
  • Software Upgrades and updates
  • Annual Servicing
  • Virus and Spyware Removal
  • New Hardware or Software Installation
  • Transfer of Data
  • Data Recovery
  • New Computer Setup
  • Smartphone  and Tablet Configuration

If you have any questions about this service, please feel free to pop into the office or call one of the team.

Whether it is a common Microsoft application issue or a complex server problem, our dedicated helpdesk team are here to help.  Armed with extensive knowledge and the best tools out there, you can rest assured knowing that our helpdesk team can resolve the problem quickly and efficiently.

In addition to providing great remote and phone support, our helpdesk team are also the manpower behind the managed services that we offer.  Our helpdesk team looks after the monitoring and maintenance of our managed service clients' core systems.

Whether you are a home or business client, you can always expect outstanding service from our helpdesk team.

Phone & Email Support – We have technicians awaiting your calls and queries.

Feel Free to call us on (09) 9742379 or email helpdesk@belton.co.nz

Sick of your computer running slow?

Like cars, computers need to be serviced regularly to keep them running in top shape, we recommend you have your computer serviced once every 12 months. We offer unique PC Tune-Up and PC Overhaul fixed price services that will prolong the life of your computer. You will retain all your important emails, programs files and photos. We will configure your computer to run as if it were new.

For clients who do not want MSP services, we offer a unique service that will fix common problems and prolong the life of your computer.  This service will see life pumped back into your computer: you will retain all those important emails and files, but the software problems that caused your computer to run slowly will be resolved.  We will configure your computer to run faster and last longer.

In addition to general computer fault-finding and repairs, we have two unique fixed-price services available to all clients.

After one year we recommend a PC Tune-Up to ensure your computer is up to date and working as it should be.

Here are some of the features and benefits of a PC Tune-Up: ($199)

  • Fast turn around (24 hours)
  • Virus and spyware scan and clean – We get rid of any nasties lurking in the background
  • Full computer clean – We unclog your system to give you a faster more responsive computer
  • Hardware check -We Make sure your computer has the right components to ensure it is running at its peak
  • Software Updates - We ensure you have the most up to date software with maximum security
  • Physical clean - Internal clean out including removal of dust build-up

If we need to reinstall Windows during the process then the PC Overhaul at $299 adds:

  • Windows re-installation
  • Backup of all your important data
  • Pickup and delivery if required.*

The overhaul is essentially backup of all of files and complete reinstall of your system – Removing any infected files, corrupt programs and files which can clog up the system and slow it down

Call us now on 0800 Belton (235866), email info@belton.co.nz This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or drop into our office to get this service underway.

*Please note a pickup or delivery fee of $19.00 + GST applies.